*originally from LJ
Alright I'm pissed enough for everyone to hear my bank troubles.
It all started on a sunny November afternoon in Washington DC. My ATM card expired end of October and I had not yet received a new card. So I call my Tompkins County Trust Company and inquire about my card.
TC - "We sent it out last week."
me - "where did you send it?"
TC - "Sperry Hall"
me - "that was my FRESHMAN address"
TC - "have you updated your address?"
me - "several times"
TC - "well, you have to change your checking account and ATM card account addresses seperately"
-- interlude --
How fucking dumb is that?? So problem # 1 is that they have 2 seperate systems for my ATM card and my checking account; # 2 is that they're dumb enough to not change one when I change the other. # 3 is that there is no way in hell for me to know that they are this dumb until my ATM card gets lost.
--back--
me - "well, what now?"
TC - "we'd rather not report the card stolen so we have to wait for the card to get sent back to us. Call back in a week."
Who the hell forwards wrong mail back to the bank??? Personally, I throw it out. I may have just admitted to a federal offense, but c'mon. Who here actually forwards mail to people they've never heard of???
So I called back "in a week" for several weeks and they refused to cancel my old card and send me a new one. Apparently it's "complicated."
So finally in mid December I convinced them that if the card hasn't been sent back in the last month and a half, it probably wasn't going to be sent back. Twisted logic, no? So they reported my old card lost and sent me a new one. Simple enough, no?
Yesterday I'm at the mall with a friend and I decide (oh so foolishly) to go to the ATM and take out some cash. So I insert my new card into its TCTC ATM for the first time since getting it, and I input my super secret code
ATM- "Sorry, that is an incorrect code."
me - "oh, I couldn't have forgotten my code in a few months." (considering its a pretty stupid code)
ATM - "Do you need more time?" (yeah, kinda silly...)
me - "ok, lets try again."
ATM - "Sorry, that is an incorrect code."
me - "alright, this is pointless, so I'll just take my card and call the bank."
ATM - "Sorry, we have retained your card. Please call the bank."
Now.. let's analyze this carefully. What the hell just happened?? I'll tell you! Since they reported my old card lost, my code was deactivated. They never gave me a new code, they never reset my old one, and they never told me any of this. Fucking geniouses.
Of course the bank is closed for the weekend. So I have to wait till monday to talk to someone else who has no idea what to do and will somehow try to blame me.
Comments:
2/2/02 1:12 PM vinesandthorns "holy shit"
that is such a fucking conspiracy! do you feel like you're in the NEt? Banks simply suck. you should go back to the old method of hiding your money under your matress.
2/21/02 11:44 AM srlife ";)"
ok that just made my day thanx..
maybe i should star doing writing in my journal again ROFL
2/21/02 3:59 PM drone1218 (me) "Re:"
Yes you SHOULD start posting in your journal. Slacker! I went to a lot of trouble to get you that code.